Interested in how the Marketplace is doing? This data reflects the number of people who have signed up for coverage. Enrollments are not final until payment is received by carriers. Numbers will adjust based on payment status to carriers and changes made by customers. Here are the Connect for Health Colorado metrics:

October 1 – April 15, 2014

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Update from 4/17/2014

Over 124,000 Coloradans enrolled in private health insurance through Connect for Health Colorado. More open enrollment metrics can be found in our By the Numbers: The First Open Enrollment report and in our most recent press release. County metrics are recent as of 4/11/2014.

October 1 – March 31, 2014

Metrics040114

Individual Enrollments by County: Updated March 8, 2014

October 1 – March 1, 2014

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October 1 – February 17, 2014

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October 1 – January 31, 2014

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Metrics020714   You may also view our Oct. 1 – Jan. 31, 2014 County Metrics

October 1 – January 15, 2014

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October 1 – December 31, 2013

Metrics20140116_Page_1

Metrics20140116_Page_2You may also view our Oct. 1 – Dec. 31, 2013 County Metrics.

December 23, 2013

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October 1 – December 21, 2013

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October 1 – December 14, 2013

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Metrics20131216_AYou may also view our Oct. 1 – Dec. 14, 2013 County Metrics.

October 1 – December 9, 2013

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October 1 – November 30, 2013

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October 1 – November 16, 2013

NovMetrics

Additional Connect for Health Colorado Metrics:

  • Total website unique visitors: 499,251
  • Most popular pages: Individual Search Quotes; Individual Compare Plans; Individual Eligibility
  • Most Common Questions: General information; Enrollments; financial assistance eligibility
  • Availability of Website: 99.6%
  • Web Pages Services within 5 Seconds: 99.7%
  • Total Customer Accounts Created: 71,497
  • Total Calls and Chats Serviced: 57,821
  • Average Call and Chat Wait Time: 5 minutes 23 seconds
  • Percent of Calls Answered within 20 Seconds: 44%
  • Average Call and Chat Length: 16 minutes 54 seconds

October 1 – 31, 2013

Table

Additional Connect for Health Colorado Metrics:

  • Total website unique visitors: 364,356
  • Most popular pages: Individual Market Shopping and Quick Check for Financial Eligibility
  • Most Common Questions: General information; financial assistance eligibility; notices
  • Availability of Website: 99.4%
  • Web Pages Services within 5 Seconds: 99.6%
  • Total Customer Accounts Created: 52,542
  • Total Calls and Chats Serviced: 36,435
  • Average Call and Chat Wait Time: 4 minutes 49 seconds
  • Percent of Calls Answered within 20 Seconds: 38%
  • Average Call and Chat Length: 18 minutes 38 seconds