Think we messed up? Tell us about it! Choose one of the three options below to let us know what we can do better:
- Submit the online form below.
- Print out this form and mail or e-mail it to the address on the form.
- Call our Customer Service Center at 855-PLANS-4-YOU (855-752-6749) and tell the representative that you’d like to file a formal complaint.
Have a complaint about your insurance company, insurance agent or Broker?
Contact the Colorado Division of Insurance, Consumer Complaint Portal.
Have a question about Health First Colorado (Colorado’s Medicaid Program) or Child Health Plan Plus?
Contact Colorado Department of Health Care Policy & Financing.
Customer Complaint Online Form
What happens next? We will be in touch with you via phone or e-mail to discuss your complaint. We strive to resolve your complaint within 90 days of receiving this form.