CEO Blog: Record Setting Day for Connect for Health Colorado®

We did it! We met the very important December 15 deadline with positive energy and in my opinion, we knocked it out of the park! We’ve seen some very impressive numbers with 10,000 plan selections on Wednesday. And on Thursday we processed more than 12,000 plan selections! Thank you for your tireless efforts supporting our customers.

With the volume that we are seeing, we want to reiterate that we are committed to assisting customers with January 1 coverage who began the process by midnight December 15. If customers are delayed, they should call our Customer Service Center for assistance before finalizing their enrollment. Our established process for requesting an alternative start date can be used to facilitate this.

In Recent Meetings

Several Connect for Health Colorado staff recently attended the Colorado Health Institute Hot Issues in Health Care conference in Colorado Springs. It brought together local elected policymakers, staffers and members of Colorado’s health policy community, and was a content packed two days. What you should know is that while there is some uncertainty, many of our partners feel committed to the progress and gains in coverage Colorado has experienced over the past few years. And, as a state, we believe that all Coloradans should have access to affordable health insurance and quality care. Healthy and thriving Coloradans help strengthen our local communities. It’s important to remember this as we assess any legislation changes and opportunities for improvement.

Holiday Closures

As a reminder, the administrative offices will be closed the following days in observance of the holiday:

  • Friday, December 23
  • Monday, December 26
  • Monday, January 2

Our Customer Service Center will also be closed the following days:

  • Monday, December 26
  • Monday, January 2

I will pause this weekly communication for the next two weeks and will be back with new updates starting January 6. If you’re just catching up on our weekly news, you can find prior versions below:

With this break in our routine, I encourage you to unplug, re-energize and enjoy the holidays.

Take good care,


Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado