Medicaid Unwind

If you haven’t heard yet, the Colorado Department of Health Care Policy and Finance (HCPF) announced on Friday that they will resume standard eligibility renewal and disenrollment processing for individuals receiving Health First Colorado or CHP+ benefits. You may recall this was standard practice before the Public Health Emergency began in March 2020, but has not occurred since.  

I participated in a press conference at the State Capitol with other health care leaders, to ensure that Coloradans know we are working closely with HCPF throughout this process and are ready to help those rolling off Medicaid stay covered.

Since the Medicaid continuous coverage provisions went into place nearly three years ago, we’ve implemented big changes to make health insurance plans more accessible and affordable.

For example, thanks to the American Rescue Plan Act and Inflation Reduction Act, Connect for Health Colorado has been able to offer greater savings to more people. Currently, 75 percent of our customers qualify for financial help. And, two out of three customers can find a plan for $25 per month or less with financial help applied.

Colorado’s Health Insurance Affordability Enterprise has also provided financial assistance to people on our Marketplace whose incomes are just over the limit to qualify for Medicaid. For the past two years, tens of thousands of individuals qualified for even more health care savings on things like copayments, deductibles and out-of-pocket maximums.

So, as the standard eligibility and renewal process begins in a few months, we will be ready to help Coloradans fins a plan that is right for their families. Much more to come as the Colorado Division of Insurance finalizes the regulation for these folks to have extended special enrollment periods. We will continue to share our plans and coordination efforts in the months to come.

In the News

Colorado Public Radio and State Reform covered the news of the Medicaid unwind.

Take care,

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Tax Time Enrollment       

Even though Open Enrollment has ended for most Coloradans, there are a few opportunities to still get health coverage for the year. If someone has a qualifying life event, they may be eligible for a special enrollment period. And, there are also a few other ways.

The Tax Time Enrollment Period gives uninsured Coloradans another chance to see if they can get coverage either through the Marketplace or through Health First Colorado by checking a box on their tax return before April 18.

Or, if someone was covered through Bright Health or Oscar in 2022 and has not picked another plan yet, they have a Special Enrollment Period through March 1. Our network of enrollment Assisters and Brokers can help.

We encourage every eligible to reach out and get enrolled. Thanks for ensuring that everyone has peace of mind of having health coverage in place for the year.

New Chief Product Officer

I’m delighted to announce a recent promotion to the executive leadership level at Connect for Health Colorado. Kelly Davies has been named Chief Product Officer. Davies has held a variety of roles within Connect for Health Colorado since joining the organization as a project and product manager in February 2015. Most recently, as Director of Product Development, Davies helped lead several critical modernization initiatives such as redesigning the customer-facing application, building new plan shopping decision support tools and upgrading the customer relationship management tool.

Technology Award Nomination

We were recently nominated for Project of the Year for the 22nd Annual APEX Awards. Although we didn’t win the award, it was an honor to share time celebrating the nomination with members of the teams making the Colorado Connect platform successful. I enjoyed connecting with an impressive group of leaders and innovators shining a spotlight on Colorado technology at the event this week.

Take care,

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Open Enrollment in the Books      

We announced last week that more than 212,000 Coloradans enrolled in a health insurance plan during our Open Enrollment Period. I’m deeply proud that so many Coloradans can have the peace of mind of having health coverage for the year.

While most of the Open Enrollment Period ran smoothly, we have uncovered some errors with the electronic data interchange with our issuer partners that affected both Connect for Health Colorado and the new Colorado Connect customers. We take system and customer service issues very seriously and understand our responsibilities to correct these issues promptly. Our staff has been working around the clock to ensure that these issues are corrected and customers have everything they need to use their coverage.

Thank you to all of you — our stakeholders, policymakers, advocates, media partners, community organizations, Brokers, Assisters — for all the work you did to help us get the word out and get Coloradans enrolled. We know it takes a village.

Bright and Oscar customers have more time

Even though Open Enrollment has ended for most Coloradans, if someone was covered through Bright Health or Oscar in 2022 and has not picked another plan yet, those customers have a Special Enrollment Period through March 1. We don’t want those customers to go without insurance this year, so we encourage them to reach out and get enrolled. Our network of enrollment Assisters and Brokers can help.

Take care,

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Jan. 15 deadline!

To Our Valued Stakeholders,

This is it – it’s the last few days for Coloradans to enroll in a health insurance plan for 2023. So far, we reported this week that approximately 192,000 Coloradans have enrolled.

Open Enrollment ends this Sunday, January 15. Outside of Open Enrollment, Coloradans can only sign up for health insurance if they experience certain life changes, like losing health coverage, getting married, having a baby and many other circumstances.

We urge you to tell your communities and constituents to enroll before the deadline on Sunday. If someone needs advice or enrollment assistance, our network of Brokers, Assisters and our Customer Service Center are all ready to help.

Because the deadline falls on a holiday weekend, we want to remind everyone that customers who started their plan enrollment by Sunday but can’t finish may still complete it up to two business days after the deadline, which — with the holiday on Monday — is Wednesday, January 18. But after Sunday, those customers, Brokers and Assisters must contact the Customer Service Center to finish their enrollment. 

Legislative Session Kick Off

Colorado lawmakers kicked off this year’s legislative session this week. It was nice to be able to connect with the Joint Health Committee so early in the session through the SMART Act hearing. During my presentation, I shared updates about Open Enrollment; the progress we are making with implementing recent policies such as Easy Enrollment, enrolling nearly 10,000 people in a plan with SilverEnhanced Savings (funding through the Health Insurance Affordability Enterprise); and that we have a strong partnership with the team at Health Care Policy and Financing to work on Medicaid unwind this year. It was an honor to talk about our work.

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Final Enrollment Deadline Approaching  

Happy new year! I hope all had a peaceful holiday season. It’s been a busy one for us!

Earlier this week, we announced that more than 188,000 Coloradans have enrolled in a plan for this year.

This Open Enrollment Period just has a short time left – our doors are open for anyone still needing insurance for 2023 through January 15.  

If you know of anyone still not covered, please let them know the deadline is near. It’s especially important for customers who were previously covered by Bright Health or Oscar to ensure they find a new plan before January 15 so they have the coverage they need.

Our network of Brokers, Assisters and Enrollment Centers are available to help. There are several enrollment events scheduled this weekend and before Jan. 15 as well.

And as a reminder, the extra savings from the American Rescue Plan available last year have been extended through the next few years making it possible for a customer to find a plan that meets their budget.

Thanks for helping us get the word out about the final days to enroll!

Final Enrollment Deadline Approaching    

Happy new year! I hope all had a peaceful holiday season. It’s been a busy one for us!

Earlier this week, we announced that more than 188,000 Coloradans have enrolled in a plan for this year.

This Open Enrollment Period just has a short time left – our doors are open for anyone still needing insurance for 2023 through January 15.  

If you know of anyone still not covered, please let them know the deadline is near. It’s especially important for customers who were previously covered by Bright Health or Oscar to ensure they find a new plan before January 15 so they have the coverage they need.

Our network of Brokers, Assisters and Enrollment Centers are available to help. There are several enrollment events scheduled this weekend and before Jan. 15 as well.

And as a reminder, the extra savings from the American Rescue Plan available last year have been extended through the next few years making it possible for a customer to find a plan that meets their budget.

Thanks for helping us get the word out about the final days to enroll!

One deadline passed, but our doors are still open!   

As we head into the holiday season, we also just passed the first enrollment deadline of the year. Yesterday was officially the deadline to enroll in coverage that starts January 1, but we remain open through January 15 for coverage that would start February 1.

This enrollment deadline week has been extremely busy for Brokers, Assisters and our Customer Service Center. Because the volume has been so high this week, we want to remind everyone that customers who started their plan enrollment but haven’t finished may still complete it up to two business days after the deadline, which is Monday, Dec. 19. Customers, Brokers and Assisters must contact the Customer Service Center to do so.  

I also want to wrap up the calendar year with a big thank you to you all. Our many enrollment partners and community partners have helped us reach enrollment milestones, while also supporting the roll out of new programs this year, such as Tax Time Enrollment and the OmniSalud Program.

I appreciate everything you do to help us forward our mission of access, affordability and choice for Coloradans. And I wish you and your families a healthy and happy holiday season.

Take care,

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Deadline is Next Week for January 1 Coverage  

We are just about a week out from the December 15 deadline, the date Coloradans need to purchase a plan in order to be covered on January 1.

To get the word out to as many people as possible, we declared Get Covered Colorado Day this week. Our partners at the Division of Insurance and at Health First Colorado contributed to our efforts and several community members posted messages on social media to help us spread the word.

As a reminder, due to changes in federal law, we’ve been able to provide more Coloradans with even more financial help for health insurance. In fact, 2 out of 3 customers can find a plan for $25 per month or less.  We encourage all customers to review all their options and to compare plans and prices to find the best fit for their families.

And of course, our Brokers, Assisters and Enrollment Centers stand ready to help Coloradans through the process. We’re here to help.

Take care, 

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Coloradans Are Getting Enrolled!

The calendar has officially moved to December, which means it is crunch time to get Coloradans enrolled in 2023 health coverage. The deadline to enroll for coverage beginning January 1 is December 15.

This week, we announced that we have seen more enrollments to this point than last year, and that is before many customers were automatically renewed yesterday. I’m so pleased that people are getting covered early in the enrollment period and that we’re continuing to see enrollment growth year over year.

And as a reminder, customers who were auto-renewed can still change plans until December 15. We want to make sure customers know that there are several plan options on the Marketplace, and they might be able to find a plan at a lower price if they review all the options. And, if customers want help picking a different plan, our network of Brokers, Assisters and Enrollment Centers are able to help.

Thanks for continuing to help us ensure Coloradans are covered for 2023.

In the News
Several publications around the state have helped us get the word out about Open Enrollment so far. We secured statewide news coverage in the Telluride Daily Planetthe Montrose Press and Steamboat Pilot, as well as a comprehensive write up in the Colorado Sun.

The Denver Post also covered the OmniSalud program.

Take care, 

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado

Technical Updates to Our System Complete

To Our Valued Stakeholders,

It is getting to be that time of year when the Connect for Health Colorado staff are diving in to preparations for this coming Open Enrollment. Lots more to come on that shortly.

We recently completed a long running technology project referred to as our “legacy replacement project.”  This project replaced legacy code from the early days of our Marketplace with new, custom Connect for Health Colorado intellectual property. 

This effort spanned more than four years and provides several key benefits to us including:

  • A more flexible and scalable technology platform which allows us to react to change
  • An application that is more customer- friendly and offers more opportunities for self-service through our updated, customer-centric design
  • Consolidated data management and system integrations allowing for better data integrity and issuer communication.

While we continue to stabilize our new system, I am proud of the results we have achieved as a culmination of this multi-year effort and am excited to explore the new flexibility we will have to improve our platform.

In the News

On Tuesday, President Biden signed the Inflation Reduction Act into law. I made a statement  thanking our lawmakers and President Biden for passing this important bill and expressing my gratitude for the additional savings it allows our customers for the next few years. The Telluride Daily Planet shared a good story about how the Inflation Reduction Act will help customers.

Take care, 

Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado