The open enrollment period ended March 31 for signing up for commercial health insurance in 2014. The next open enrollment period is November 15, 2014 to February 15, 2015 for coverage that begins January 1, 2015.

Waiting for Medicaid determination: If you applied for financial assistance before April 15 2014 and are waiting for a determination of Medicaid eligibility from the State of Colorado, don’t worry. You have until May 31 to receive your Medicaid determination and, if you are not eligible for Medicaid, to complete enrollment in commercial health insurance through our Marketplace. You’ll need the 7 digit number on your Medicaid determination letter that starts with 1B to continue with the application for tax credits through our Marketplace. If you want to check on your Medicaid application, you can call 1-800-359-1991, Monday to Friday, 8 a.m. to 6 p.m. More information is available here.

Additional FAQs about the end of open enrollment can be found here.

Medicaid enrollment is still open for new applicants: If you have little or no income, you will likely qualify for Medicaid, a public health insurance program. You can apply for Medicaid year-round online or in-person. Information about applying for Medicaid is available here.

Small Business Marketplace Open: Small businesses can enroll throughout the year. More information is available here.

Who else can enroll now? If you’re new to our Marketplace and wish to enroll in commercial health insurance and to apply for tax credits, you can do so if you have a qualifying life event. If you have questions about eligibility, please call the Customer Service Center, 8 a.m. to 6 p.m., Monday to Friday, 8 a.m. to 5 p.m. Saturday at 855-PLANS-4-YOU (855-752-6749).

The next open enrollment period is November 15, 2014, to February 15, 2015 for coverage that begins January 1, 2015.

PAYMENT INFORMATION

  • You need to pay your first month’s premium to your selected carrier to finalize your coverage.
  • As a general rule, your first premium must be processed or postmarked by the 25th of the month in order for your coverage to start the first of the next month. Addresses to send  a check and phone numbers to get support in the payment process are available for all carriers here.
  • We encourage you to call your carrier if you need assistance with making payment. View carrier contact information and payment deadlines here.
  • We recommend that you wait to receive payment instructions since each carrier has different procedures. Many carriers will take payment by phone or online.
  • If you have not received an invoice with payment instructions from your carrier, please send a check to the address listed here for your carrier.
  • You should include a printout of the “Enrollment Summary” page with your check.
  • If you selected a health plan and a dental plan from two carriers, you must send separate checks.
  • Payment by check may take longer to process than any payment online or by phone.

Additional information:

  • Claims for medical services need to be sent to your carrier for processing. Connect for Health Colorado is not an insurance carrier and does not accept or process claim forms from medical providers. Customers should provide their carrier’s name and information to medical providers to process payments.
  • We send enrollment data daily to carriers.
  • On average, it can take 1- 2 business days for your enrollment information to appear in the carrier’s computer systems after you sign up through Connect for Health Colorado. If the carrier said they don’t have your information in their system yet, it may be due to this processing lag. This is normal and will not impact your coverage.
  • It can take up to 10 days for the carrier to send you your invoice from the time they receive your information from Connect for Health Colorado. We’re seeing invoices being sent faster every week.
  • If you have requested a change to what you previously selected (i.e., address change, plan change etc.) this will take extra time to process and it is likely that we are still working with your carrier to make sure this change is made.
  • Most carriers will send you an ID card after you have completed your first premium payment. This could take a couple of weeks. Some carriers may be providing you with a temporary ID card.
  • Coverage is dependent on your premium payment status, not whether or not you have an ID card. If you want to verify your payment status, please contact your carrier.