What does the Quality Rating of a health plan indicate?

Health insurance plans offered through Connect for Health Colorado display quality ratings from one to five stars. The quality ratings are based on the experiences reported by customers. The experiences reported come from customer survey results and measurements of clinical quality. A one star rating is the lowest and a five star rating is the highest.

There are some health insurance companies that are new to the Marketplace and, therefore, do not yet have enough data to establish a quality rating. In these instances, a health plan’s quality rating may be listed as “In Progress”.