DENVER –  Nearly 42,000 Coloradans signed up for a health insurance plan through Connect for Health Colorado’s Marketplace between Nov. 1 and Nov. 30. Approximately 70 percent of applicants qualify for financial help in the first month of the Open Enrollment period. Residents must sign up for a plan by Dec. 15, 2019 to have coverage in place by Jan. 1, 2020, however, Open Enrollment runs through Jan. 15, 2020.

Coloradans can sign up for a Marketplace plan online, over the phone or in person with a certified enrollment expert. Connect for Health Colorado has 23 enrollment centers to provide residents with walk-in help at different times throughout the week. Residents can also schedule an appointment.

“We partner with hundreds of local brokers and assisters so that residents in every corner of the state can find the best plan for their budget and health needs,” said Chief Executive Officer Kevin Patterson. “I urge residents to visit a nearby enrollment center or schedule an appointment with one of our experts before Dec. 15.”

Connect for Health Colorado enrollment teams organized events across the state ahead of the Dec. 15 deadline. Residents can find in-person assistance at more than 15 events from Glenwood Springs to Pueblo. To find help near you, visit ConnectforHealthCO.com/we-can-help.

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About Connect for Health Colorado Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

DENVER — Nearly 24,000 Coloradans have signed up for a health insurance plan through Connect for Health Colorado’s Marketplace between Nov. 1 and Nov. 15. for coverage starting Jan. 1, 2020.

More Coloradans buying their own health insurance are seeing lower premiums, largely due to the reinsurance program that passed this year. Reinsurance helps insurers with their most costly claims. However, given the complexities of how financial help available through the Marketplace is calculated, current customers should shop around to reduce monthly costs.

On average, those who qualify to automatically renew their plan would lower their premiums by 15 percent (compared to 2019) if they switch to the lowest-cost plan in their current level of coverage.

Almost 98 percent of returning customers so far have shopped around and signed up for a different plan in their current level of coverage to take advantage of savings in 2020.

“I am encouraged that our message to actively compare plans and review plan options is resonating,” said Connect for Health Colorado® CEO Kevin Patterson. “With less than a month until the deadline for January coverage, we continue to remind customers to take the time to shop in order to find the best value.”

During the two-week period, 23,930 Coloradans made medical plan selections. Approximately 20 percent of the plan selections are by customers who are new to Connect for Health Colorado for 2020, and 80 percent are returning customers. About 70 percent of applicants are qualifying for financial help to lower monthly costs.

“Shopping for a plan is more important this year, no matter which part of the state you live in or whether you qualify for financial help,” said Patterson. “We have hundreds of enrollment experts ready to help people understand how lower rates in their community affects their health insurance options and prices. We want to ensure that Coloradans know we are here to help them through the shopping process.”

In 2020, eight health insurance companies will be offering a total 130 plans through the Marketplace.

Open Enrollment started Nov. 1, 2019 and runs through Jan. 15, 2020. Consumers must sign up for a plan by Dec. 15, 2019 to have coverage in place by Jan. 1, 2020.

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About Connect for Health Colorado

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

DENVER– Connect for Health Colorado® releases the following statement on the final Proposal for Affordable Health Coverage Option (HB 19-1004) report:

“Connect for Health Colorado prioritizes collaboration with our partners to increase access, affordability and choice for residents buying their own health insurance. We are eager to expand access to meaningful, high-value plan choice to Coloradans with the final Proposal for Affordable Health Coverage Option. The strategies outlined in the final report are designed to reduce costs by increasing efficiencies, like making use of the existing Marketplace infrastructure. We stand behind these efforts by the Division of Insurance and the Department of Health Care Policy and Financing. Together, we seek to improve affordability and health insurance company choice for Coloradans regardless of their income or where they live. We continue to support our state partners as they find ways to protect and maximize the financial assistance available. Our network of partners, including community-based assisters, licensed brokers and insurance companies, will be critical to a successful implementation of the option.

We continue to invest in our technology and to streamline operations to provide the best customer experience possible. We will be prepared to support Colorado consumers seeking affordable, quality health coverage through this proposed option.”

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About Connect for Health Colorado

Connect for Health Colorado is a public, nonprofit entity established by the Colorado General Assembly in 2011 to create a health insurance marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of health insurance. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified brokers and community-based assisters. For more information: ConnectforHealthCO.com

DENVER – The Open Enrollment period to purchase health insurance for 2020 kicks off Friday, Nov. 1, with rates lower across the board for the first time since the Marketplace opened for business in 2013. And while rates are lower, Connect for Health Colorado® strongly encourages all customers to compare their plan options before making a selection.

With the complexities of how the tax credit is calculated, customers who qualify for financial help will likely see a decrease in the dollar amount of assistance. It’s important to know that customers who qualify for financial help can reduce premiums an average of eight to 19 percent by switching to the lowest-cost plan available in their current coverage level.

“Affordability is of utmost importance to us because our customers continue to share their concerns and struggles with affording health care. It’s our job to make sure everyone knows the importance of comparing their plan options in order to see the substantial savings that are available in the new year,” said Chief Executive Officer Kevin Patterson. “No matter how people prefer to shop or which part of the state they live in, we are here to help connect them to the resources they need.”

55 percent of customers receiving financial help can purchase a plan in 2020 for $50 per month or less. During the enrollment period, an individual earning up to almost $50,000, and a family of four with an annual income of up to $103,000, can qualify for financial help through the Marketplace.

There are eight health insurance companies offering a total of 130 health plans through the Marketplace in 2020. Consumers may see greater plan selection among Silver plans and expanded Bronze plans in comparison to 2019. One new carrier, Oscar, will offer plans to residents in the Denver area. Peak Health Alliance will also offer plans via Bright Health to Summit County residents starting in 2020.  83 percent of current enrollees live in counties in which three or more carriers are offering plans in 2020.

Open Enrollment runs from Nov. 1, 2019, to Jan. 15, 2020. Consumers must enroll by Dec. 15 to have coverage in place by Jan. 1, 2020.

About Connect for Health Colorado

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

DENVER – Oscar, a health insurance company already available in several states, will offer individual and family health insurance plans for the first time in Colorado starting in 2020. That brings the number of companies offering health plans through Colorado’s Marketplace to eight.

Founded in 2012, Oscar currently offers individual health insurance plans in nine states and is expanding into six additional states for the 2020 plan year. In Colorado, the company is offering coverage at the Bronze, Silver, and Gold levels to individuals and families in Denver metro area counties, including Adams, Arapahoe, Broomfield, Denver, Douglas, and Jefferson.

“We welcome Oscar as a partner in our Marketplace this year because it means residents have greater choice when it comes to shopping,” said Connect for Health Colorado Chief Executive Officer Kevin Patterson. “With lower rates and new competition in the most populous areas of our state, we hope consumers check out all of their plan options before making a selection for the new year.”

“Oscar strongly believes that consumer choice is fundamental to the health of Denver’s individual insurance market, and we greatly appreciate the opportunity to partner with the Marketplace,” said Mario Schlosser, Oscar’s CEO and co-founder. “Oscar is eager to offer Denver consumers plans that include tools and resources designed to make their health care easier to navigate, more transparent, and more affordable. We are confident that our benefits, including the ability to call a doctor for free any time of day and support from personalized care teams, will resonate with Denver consumers.”

All qualified health plans and dental plans for the 2020 plan year are now available to preview in the Quick Cost and Plan Finder tool. The anonymous browsing tools compares plans and prices based on factors beyond the premium. Consumers can also get an estimate of the financial help they could receive to lower monthly costs or out-of-pocket costs, which is available only through the Marketplace.

Open Enrollment for 2020 health insurance will begin Nov. 1 and continue through Jan. 15, 2020. Enrollment must be completed by Dec. 15 to take effect Jan. 1, 2020.

About Connect for Health Colorado

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

About Oscar

Oscar is the first health insurance company built to make health care easy. Headquartered in New York City, Oscar has been challenging the health care system’s status quo since our founding in 2012, developing seamless technology and providing personalized support to help our members navigate their health care. Oscar was the first insurer to offer free, 24/7 telemedicine to members and to integrate direct scheduling with providers through our app. Oscar plans also include access to a network of first-rate physicians and hospitals, as well as a personalized Concierge team that supports members every step of the way, from finding a doctor to navigating costs. Oscar is known for our easy-to-use digital tools, including a website and mobile app that let members view their health history, speak directly with their Concierge team, and access their account information. Say hi or learn more at https://hioscar.com or follow us at https://twitter.com/OscarHealth. 

FOR IMMEDIATE RELEASE
October 14, 2019

Contact: Monica Caballeros
Email: [email protected]
Phone: 720-496-2574

DENVER – Patrick Gordon, Chief Executive Officer of Grand Junction-based Rocky Mountain Health Plans (RMHP) has been named to the board of directors of Connect for Health Colorado.

“We look forward to the continued partnership with Rocky Mountain Health Plans and to working with Patrick. He brings a deep understanding of the needs of western Colorado communities where we see some of the state’s most challenging markets” said Board Chair Adela Flores-Brennan. “Patrick’s experience in private and public healthcare systems will serve well our mission to increase access, affordability and choice for all Coloradans.”

Mr. Gordon worked with the state department of Health Care Policy and Financing (HCPF) before joining RMHP in 2003. He succeeded Steve ErkenBrack as CEO in June. While with HCPF, Mr. Gordon played a leading role in creating the state’s Child Health Plan Plus (CHP+) program. CHP+ is a low-cost health insurance program for children and pregnant women in households earning too much to qualify for Health First Colorado (Colorado’s Medicaid Program) but not enough to afford private insurance. Much of his focus at RMHP has been on serving the Health First Colorado members.

The Connect for Health Colorado Board has nine voting members and three ex-officio members. They are appointed by Republican and Democratic leaders in the state Legislature and by the governor. Mr. Gordon was named to a four-year term on the board by the Speaker of the House. He takes over the seat previously held by former board member Jay Norris.

About Connect for Health Colorado
Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information: ConnectforHealthCO.com

Contact: Monica Caballeros
Email: [email protected]
Phone: 720-496-2574

DENVER – Connect for Health Colorado® customers should shop for a new health insurance plan to lower their premiums in 2020. With the addition of new competitors in the health insurance market and the introduction of a reinsurance program (which helps insurers with their most costly claims), the average individual health insurance premium next year will be 20.2 percent lower, according to the Colorado Division of Insurance. That savings is before the financial help available in the form of advance premium tax credits, of which 77 percent of current customers qualify.

The benchmark plan used to determine how much financial help Coloradans can qualify for through the Marketplace also decreased. As a result, customers who qualify for financial help should shop for a new plan in order to take advantage of savings. Those who expect to use medical care should consider factors beyond the premium. For some Coloradans, their costs for a Gold plan will be comparable to Silver plan premiums after the financial help is applied. Others may find a Bronze plan with very low or even $0 premium. While the average financial help amount for enrollees who qualify will decrease $150 in 2020, the average payment will only increase $22, according to a report by Wakely Consulting Group.

“Plan prices and benefits change every year. We hear from customers that their medical needs, budgets and household situations also change,” said Chief Executive Officer Kevin Patterson. “That’s why we’re encouraging everyone to compare plans and think about the total costs of care before making a selection.”

Consumers can use the Quick Cost and Plan Finder tool or the Marketplace’s statewide network of hundreds of certified brokers to help them decide which plan is right for them.

In 2020, eight health insurance companies will be offering plans through the Marketplace, including a new carrier, Oscar Health. Peak Health Alliance will also offer plans through the Marketplace to residents of Summit County via Bright Health.

Open Enrollment runs from November 1, 2019, to January 15, 2020. Consumers must enroll by December 15 to have coverage in place by January 1, 2020.

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About Connect for Health Colorado

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace.  Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

October 7, 2019

Denver– Connect for Health Colorado® Chief Executive Officer Kevin Patterson released the following statement on the Proposal for Affordable Health Coverage Option (HB 19-1004) Draft Report:

“I am excited that the State is proposing to offer these new options through Connect for Health Colorado and that we can leverage the Marketplace’s existing infrastructure to help lower costs for the program. Our expertise in the individual market, the statewide network of community and business partners we’ve developed, and our ongoing technology modernization efforts will also be key to its success. I’m confident that Connect for Health Colorado can best meet the needs of – and streamline the process for – residents who purchase their own health insurance. I’m eager to collaborate with our network of partners as the plan is refined to further increase access, affordability and choice for all Coloradans.”

Earlier this year, Connect for Health Colorado was named as a stakeholder in legislation for the development and implementation of the state option for health care coverage.

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About Connect for Health Colorado

Connect for Health Colorado is a public, nonprofit entity established by the Colorado General Assembly in 2011 to create a health insurance marketplace.  Since 2013, we’ve been helping individuals, families, and small employers compare plans, apply for financial help, and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

FOR IMMEDIATE RELEASE
September 10, 2019

For Media Inquiries
Faneuil: Lisa Fitzpatrick, [email protected], (757) 265-2517
Connect for Health Colorado: Monica Caballeros, [email protected], (720) 496-2574

Denver – Connect for Health Colorado, the state’s official health insurance marketplace, has selected Faneuil Inc. as its new customer service provider starting in 2020. Faneuil’s customer service teams will assist residents in applying for health and dental plans, as well as the financial help available only through the Marketplace. Connect for Health Colorado’s current customer service provider will continue to deliver customer service center support through the upcoming Open Enrollment period.

Faneuil, headquartered in Hampton, Va., operates outsourced business processing programs for government and commercial clients nationwide.  The company provides broad, multichannel customer care, back-office support, and innovative solutions to support clients operating in complex, highly regulated industries, including health and human services, transportation, utilities, state and municipal governments, and commercial/retail services.

“Faneuil are specialists in supporting state-based marketplaces and their customers. We are eager to build on our ability to be a trusted resource for Coloradans shopping for health insurance through this partnership. Collaboration with Faneuil, in addition to our technology modernization efforts, will enhance the overall customer experience and move our organization forward,” said Connect for Health Colorado Chief Executive Officer Kevin Patterson.

“We warmly welcome the opportunity to work with Connect for Health Colorado and are confident in our ability to provide a partnership that attains the high levels of service expected by Connect for Health Colorado,” said Faneuil’s President and Chief Executive Officer, Anna Van Buren. “Our extensive experience working with state benefit exchanges and conducting seamless transitions from incumbents has been a significant component of our work as a company, and we’re honored that Connect for Health Colorado has entrusted us with creating consistently positive member experiences.”

Faneuil and Connect for Health Colorado are in the process of negotiating the contract, with an initial term of three years. Faneuil will begin to process customer interactions in February 2020.  The current customer service vendor for the Marketplace will provide customer service center support through the upcoming Open Enrollment period, which begins November 1, 2019.

To learn more about Faneuil, Inc., visit Faneuil.com. To learn more about Connect for Health Colorado, visit ConnectforHealthCO.com.

About Connect for Health Colorado

Connect for Health Colorado is a public, nonprofit entity established by the Colorado General Assembly in 2011 to create a health insurance marketplace.  Since 2013, we’ve been helping individuals, families, and small employers compare plans, apply for financial help, and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters. For more information:  ConnectforHealthCO.com

About Faneuil, Inc.

For more than 25 years, Faneuil (www.faneuil.com) has specialized in designing, implementing managing and operating multichannel customer care, back-office business processing, and Solution as a Service (SaaS) offerings for government and commercial clients operating in complex, highly regulated environments nationwide. Headquartered in Hampton, Va., Faneuil delivers broad support to several diverse industries, including health and human services, transportation and tolling, utilities, state and municipal governments, and commercial/retail services. With an unrelenting focus on creating consistently positive customer experiences, Faneuil’s customer care professionals are intent on building the brands and reputations of its client partners every day.

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Contact: Monica Caballeros, [email protected]

DENVER – Connect for Health Colorado®’s Chief Executive Officer Kevin Patterson announced today that Monica VanBuskirk has joined the leadership team as the Chief Policy and Relationships Officer. The position was created to shape the organization’s increased involvement in the health policy arena and to advance the organization’s marketing strategy, external relationship network and policy objectives.

“We are fortunate to have Monica join our executive leadership team,” said Patterson. “Her experience working on healthcare policy at the state and federal level and bringing business and nonprofit operations together will be essential to our organization as we continue to grow and cultivate long-term partnerships.”

Before joining Connect for Health Colorado, Ms. VanBuskirk worked at Meapta Inc. to advocate for healthcare finance bills in Colorado’s 2019 legislative session and at Aspen Labs as a human-centered designer. Since moving to Denver in 2013, she has developed and managed business strategy at the Department of Health Care Policy & Financing, Denver Health, Kaiser Permanente and Colorado Permanente Medical Group. Prior to Colorado, she supported the Affordable Care Act rollout at the Centers for Medicare & Medicaid Services (CMS) Innovation Center and studied comparative effectiveness research at Massachusetts General Hospital in Boston.

Ms. VanBuskirk earned her bachelor’s degree from Smith College and holds a master’s degree in Business Administration from Duke University. At Duke, she focused on health sector management and the economic drivers of healthcare and was awarded the Asa T. Spaulding Sr. Award for Leadership.

Along with Connect for Health Colorado’s CEO, Kevin Patterson, the executive leadership team also includes Chief Financial Officer Brian Braun and Chief Innovation Officer Kelly Guthner.

About Connect for Health Colorado

Connect for Health Colorado is a public, nonprofit entity established by the Colorado General Assembly in 2011 to create a health insurance marketplace.  Since 2013, we’ve been helping individuals, families, and small employers compare plans, apply for financial help, and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert, in-person help from a statewide network of certified Brokers and community-based Assisters.

For more information:  ConnectforHealthCO.com