Tools and Training Support
At Connect for Health Colorado®, we’re committed to supporting our Assisters, including Certified Health Coverage Guides and Certified Application Counselors. As part of this support, we have created tools and training to support your efforts in our shared mission of enrolling more Coloradans in coverage.
For expedited queue priority and expert help for Connect for Health Colorado/Mixed-Eligibility accounts.
Call our dedicated Assister line (855) 873-6166
For Assistance with OmniSalud/Colorado accounts
Call (855) 675-2626
Please contact [email protected] with any questions or inquiries.
Enrollment tools for your customers
We’ve created documents for you to share with your customers in advance of their appointments with you.
These will help your customers better prepare and make the most of your time together.
Guide to Health Insurance Costs
Pre-Enrollment Worksheet for Customers
Assister Authorization Terms English | Spanish
Tools for you
Here are a variety of tools to support you in your work.
Contact your organization’s Program Manager for more information about using the resources below.
Assistance Network Resources – new users must request to be added »
Assistance Network Scheduler Search and Log In »
Box.Com Set-up and Tips »
C4U Resource Corner- The Assistance Network Corner »
Decertification Form »
Escalation Form for Authorized Assister »
Free C4HCO online store for print materials »
General marketing toolkit (outside of OE) »
Health Insurance Literacy resources »
Login to your Program Manager Account »
Marketing and Event Report »
Open Enrollment 25-26 marketing toolkit »
Quick Cost & Plan Finder (QCPF) »
Search Community Resources for Customers »
Certification
Assister Certification Program Overview English | Spanish
Assister Certification Training Course Description English | Spanish
Returning Assister Certification Training Course Description English | Spanish
Outreach Specialist Certification Program Overview English | Spanish
Outreach Specialist Certification Training Course Description English | Spanish
Referral Specialist Certification Program Overview English | Spanish
Referral Specialist Certification Training Course Description English | Spanish
Our online certification coursework provides the minimum body of knowledge required for Assisters to operate on the Connect for Health Colorado Marketplace. The Health Coverage Guide and Certified Application Counselor coursework consists of online classes and several required agreements to be electronically signed. In addition, you must be assigned by and have an agreement with an Assistance Site or Certified Application Counselor-designated Organization to be considered a certified Assister.