At Connect for Health Colorado®, we’re committed to supporting our Assisters, including Certified Health Coverage Guides and Certified Application Counselors.

As part of this support, we have created tools and training to support your efforts in our shared mission of enrolling more Coloradans in coverage.

Call our dedicated Assister line (855) 873-6166 for expedited queue priority and expert help for Connect for Health Colorado/Mixed-Eligibility accounts. For Assistance with OmniSalud/Colorado accounts contact (855) 675-2626.

Please contact [email protected] with any questions or inquiries.

Connect for Health Colorado is requesting applications from new and existing organizations to operate Enrollment Centers, Certified Application Counselor locations, Assistance Sites, and Referral Partner locations across the state. The application deadline is April 10, 2024.

Get started

Enrollment tools for your customers

We’ve created documents for you to share with your customers in advance of their appointments with you. These will help your customers better prepare and make the most of your time together.

PDF icon Guide to Health Insurance Costs

PDF icon Pre-Enrollment Worksheet for Customers

PDF icon Compare Plans Worksheet

Tools for you

Here are a variety of tools to support you in your work. Contact your organization’s Program Manager for more information about using the resources below.

Assistance Network Scheduler Search and Log In »
C4U Resource Corner- The Assistance Network Corner »
Box.Com Set-up and Tips »
Resources in Box for Assisters »
Health Insurance Literacy resources »
Search Community Resources for Customers »
Quick Cost & Plan Finder (QCPF) »
OmniSalud »
Open Enrollment 11 marketing toolkit »
Free C4HCO store »
Login to your Program Manager Account »

All Assisters must complete certification training annually before helping customers.

Begin online certification

Certification

PDF iconAssister Program Overview English | Spanish

PDF iconAssister Certification Training Course Description English | Spanish

PDF iconReturning Assister Certification Training Course English | Spanish

PDF iconOutreach Specialist Certification Program Overview English | Spanish

PDF iconOutreach Specialist Certification Training Course Description English | Spanish

PDF iconReferral Specialist Certification Program Overview English | Spanish

PDF iconReferral Specialist Certification Training Course Description English | Spanish

Our online certification coursework provides the minimum body of knowledge required for Assisters to operate on the Connect for Health Colorado Marketplace. The Health Coverage Guide and Certified Application Counselor coursework consists of online classes and several required agreements to be electronically signed. In addition, you must be assigned by and have an agreement with an Assistance Site or Certified Application Counselor-designated Organization to be considered a certified Assister.