{"id":11480,"date":"2015-01-29T09:46:58","date_gmt":"2015-01-29T16:46:58","guid":{"rendered":"https:\/?p=11480"},"modified":"2019-09-29T07:48:10","modified_gmt":"2019-09-29T13:48:10","slug":"connect-health-colorado-reaching-renewal-eligible-customers","status":"publish","type":"post","link":"https:\/\/connectforhealthco.com\/es\/connect-health-colorado-reaching-renewal-eligible-customers\/","title":{"rendered":"Connect for Health Colorado\u00ae reaching out to renewal-eligible customers"},"content":{"rendered":"

Curtis Hubbard, 303-908-2378 <\/strong>(Connect for Health Colorado)<\/p>\n

DENVER<\/strong> (Jan. 28, 2015) \u2013 On Nov. 15, 2014, Connect for Health Colorado opened its second open enrollment period, the first open enrollment to have any renewing customers.<\/p>\n

More than 73,000 policies<\/strong> were eligible for auto-renewal because their insurers were offering the same\/similar plans again in 2015.  Since late December, through Brokers, Health Coverage Guides and our Service Center we have been working with customers who, for various reasons, did not want their policies renewed when they were, or who wanted them to be renewed and they were not.<\/p>\n

A review of our records shows there were 3,615 policies <\/strong>that were eligible for automatic renewal but were removed from that process when the policyholder shopped on our website. We are already helping many customers with various renewal scenarios — critical to that process is clearly determining what they want and avoiding making assumptions.  Some customers did not want to keep their same 2014 benefit options; some have found coverage off the Marketplace and did not want a 2015 plan; and others did intend to renew the same plan but the enrollment has not been completed.<\/p>\n

We are committed to working with all our customers to complete their enrollment in the plan they choose.<\/p>\n

Next Steps<\/strong><\/p>\n