To Our Valued Stakeholders,
Members of our legislative oversight committee commended our progress when we met on Monday to talk about improvements to our customer service, our 2018-2019 budget and the challenges that come with assisting households with a mix of people enrolled in Connect for Health Colorado financial assistance and Medicaid or CHP+.
Chief among the customer service improvement is a new eligibility system that will simplify the application process in our next Open Enrollment with a more customer-centered design. Improvements to our Quick Cost and Plan Finder tool and to call handling in our Customer Service Center are also included in the $39 million spending plan that takes effect July 1.
As of May 30, there were 1,157 Colorado households with members in both Connect for Health Colorado and Health First Colorado (Colorado’s Medicaid) programs. We assist those households through our Medical Assistance site.
You can review the meeting materials here.
In the News
On Thursday the Trump administration announced in a court filing that it would not defend challenges to the Affordable Care Act brought by 20 states. The action threatens protections for people with pre-existing conditions. While this introduces new uncertainty to the healthcare policy landscape, it will likely be some months or years before the ultimate impact is known. The Washington Post provides perspective here.
Kevin Patterson, MURP, MPA
Chief Executive Officer
Connect for Health Colorado