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What is a marketplace and how does it benefit me?

Connect for Health Colorado is the state’s official state-based health insurance marketplace created as part of the Affordable Care Act. It is the only place individuals and families can qualify for financial help to lower the cost of private health insurance.

For more information, visit our About Us page.

How can I submit a complaint?

Submit a complaint related to your enrollment experience through our online form.

To dispute your application results, submit a formal appeal.

Submit a complaint about your health plan by contacting your health insurance company directly.

You can also contact the Department of Insurance by filing an online request. To speak with a Consumer Affairs representative, call: (303) 894-7490 or (800) 930-3745 if calling from outside of the Denver metro area.

What is the Affordable Care Act, and what does it mean for health insurance?

The Patient Protection and Affordable Care Act (ACA) was passed by Congress in 2010. Along with the Health Care and Education Reconciliation Act, these two laws make up what is known as the federal health reform law. These laws created a number of changes that primarily affect private and public health insurance programs. Some key changes include:

• A mandate that a health insurance exchange (or “Marketplace”) be established in each state, administered by the state or the federal government.
• An end to lifetime limits on coverage.
• Certain preventive health services, such as annual exams, are free to insured Coloradans.
• Adults cannot be denied health insurance because of a preexisting condition or health history.

For more information on the Affordable Care Act , please visit the federal health reform website.