The Individual Experience Advisory Group will work to maximize the quality of the consumer shopping experience on the individual exchange. This group will inform the way Connect for Health Colorado handles appeals from consumers and appropriate ways of notifying consumers about changes to their insurance status. The role of individuals who will assist with providing Connect for Health Colorado services will also be addressed by this group. Call-in and remote web are available for meeting participation.

Individual Experience Advisory Group Meeting and Materials Archives

Co-Chairs:
Ashley Wheeland, Health Policy Director, One Colorado
Teresa Coons, Executive Director, John McConnell Math & Science Center; CLUB 20

Members:
Cristina Aguilar, Deputy Director, Colorado Organization for Latina Opportunity & Reproductive Rights
Christy Blakely, Executive Director, Family Voices Colorado; DOI Advisory Insurance Council
Valerie Brooks, Deputy Director, Denver Department of Human Services
Peg Brown, Deputy Commissioner, CO Division of Insurance
Karen Cody Carlson, Executive Director, Oral Health Colorado
Lynnae Flora, Director of Community Assistance, Jefferson County Human Services
Lucy Hazelet, New Business Manager, CIGNA Healthcare
Morgan Honea, CEO, Plains Medical Center, Inc.
Julia Hutchins, CEO, Colorado Health Insurance Cooperative
Tracy Johnson, Special Assistant to CEO for Health Reform, Denver Health & Hospital Authority
Dawn Joyce, Director of Health Systems Unit, Colorado Department of Public Health and Environment
Moe Keller, Vice President of Public Policy, Mental Health America of Colorado
Ann Lacy-Balliet, Director of Exchanges, Colorado Access
R.J. Ours, CO Government Relations Director, American Cancer Society Cancer Action Network
Carol Plock, Executive Director, Health District of Northern Larimer County
Joel Rosenblum, Legislative Chair, Colorado State Association of Health Underwriters
Deborah Sampson, Volunteer, Boomers Leading Change in Health
Antoinette Taranto, Acting Director of Office of Client and Community Relations, Health Care Policy and Financing
Vicki Tosher, President, Colorado Breast Cancer Coalition
Christy Trimmer Boland, Project Manager, Covering Kids & Families, Colorado Community Health Network
Jessica Wolfe, Director of State Government Affairs for Allergan Managed Markets; InVentiv Health
Scott Workinger, Senior Director of Sales Operations, Kaiser Permanente Colorado

Individual Experience Advisory Group Charter