The Individual Experience Advisory Group will work to maximize the quality of the consumer shopping experience on the individual exchange. This group will inform the way Connect for Health Colorado handles appeals from consumers and appropriate ways of notifying consumers about changes to their insurance status. The role of individuals who will assist with providing Connect for Health Colorado services will also be addressed by this group. Call-in and remote web are available for meeting participation.

Individual Experience Advisory Group Meeting and Materials Archives


  • Ashley Wheeland, Legislative and Policy Director, Planned Parenthood of the Rocky Mountains


  • Cristina Aguilar, Deputy Director, Colorado Organization for Latina Opportunity & Reproductive Rights
  • Peg Brown, Deputy Commissioner, Colorado Division of Insurance
  • Karen Cody Carlson, Executive Director, Oral Health Colorado
  • Lynnae Flora, Director of Community Assistance, Jefferson County Human Services
  • Lucy Hazelet, New Business Manager, CIGNA Healthcare
  • Eileen Hunt, Broomfield Health and Human Services
  • Renee Jonet, Actuary Pricing
  • Moe Keller, Vice President of Public Policy, Mental Health America of Colorado
  • R.J. Ours, CO Government Relations Director, American Cancer Society Cancer Action Network
  • Michelle Patrino, Colorado Division of Insurance
  • Kristin Pieper, Covering Kids and Families
  • Carol Plock, Executive Director, Health District of Northern Larimer County
  • Rachel Reiter, Colorado Department of Healthcare Policy and Financing
  • Deborah Sampson, Volunteer, Boomers Leading Change in Health
  • Vicki Tosher, President, Colorado Breast Cancer Coalition
  • Jessica Wolfe, Director of State Government Affairs for Allergan Managed Markets; InVentiv Health
  • Scott Workinger, Senior Director of Sales Operations, Kaiser Permanente Colorado
  • Matt Valeta, Policy Analyst, Colorado Health Initiative


Individual Experience Advisory Group Charter